COVID-19 Procedures and Policies

As the novel Coronavirus (COVID-19) presents itself in the US, we all wonder how it will affect ourselves and our loved ones. As always, Retreat Myrtle Beach is diligently cleaning and preparing each vacation rental home and condo before guests arrive. Our guests and employees are encouraged to take the usual precautions observed during the flu season. Your safety and wellbeing is our top priority, and we encourage you to reach out with any questions or concerns.   

Updated July 20th, 2020

COVID-19 is a rapidly changing situation. Please continue following the recommendations of the federal government, CDCSCDHEC, and local officials. For the latest on COVID-19 and its impact on the Myrtle Beach area, please visit the Myrtle Beach Area Chamber of Commerce website or the City of Myrtle Beach website. You may also find additional resources from Visit Myrtle Beach and SCDEHC. 

Area Information 

Myrtle Beach is now open to non-essential travelers. Short-term vacation rentals are now able to take reservations. Please follow recommendations by the local and federal government and practice social distancing. 

  • Mandated face coverings in the city of Myrtle Beach: The Myrtle Beach City Council has approved a mandate requiring face masks to be worn in certain public places. The order starts at 11:59 p.m. Thursday, July 2, and will remain in effect for 67 days, which is through Labor Day, or until rescinded, or until the expiration of the declaration of a civil emergency. For detailed information about the mandate, please visit https://www.cityofmyrtlebeach.com/coronavirus/index.php.
  • Restaurants along the Grand Strand are open for inside dining at a limited capacity. Many restaurants are also offering take-out, curbside, and delivery as well. 
  • Beaches are now open with social distancing rules in place.
  • Retail stores are open with occupancy regulations in place (under the new mandate, stores will require masks).
  • To view more local updates - click here.

Travel Insurance

We highly recommend purchasing coverage through Rental Guardian, not only for peace of mind but as a convenient way to protect your family vacation. During the booking process, guests have the option to select whether or not they would like to include travel insurance. Travel insurance covers many unexpected situations that can arise requiring cancellation, interruption or delay of your travel plans.

 

Cancellations and refunds must meet the SC insurance law. If you have any questions about travel insurance, you can click on the link below for details.  

 

RETREAT MYRTLE BEACH CANCELLATION POLICY

CANCELLATIONS/CHANGES 2020 - Cancellations made prior to 60 days before arrival date will be refunded in full, less a $50 cancellation fee for family groups, and prior to 90 days and $100 cancellation fee for student groups, as well as credit card fees.   Cancellations made within 60 days (90 days for students) prior to arrival, will lose all monies paid.   If we re-rent the unit, a refund of all monies paid less the $50 (family/$100(student) cancellation fee & credit card fee, will be refunded.  

 

There are no refunds for weather-related incidents or other acts of God, within 60 days of arrival or during your stay.  We strongly suggest buying the offered Travel Insurance to protect a refund of monies paid.   Vacation Insurance is offered for protection and peace of mind.   Changes to a reservation can be made once at no charge; $50 per change after the first one. 

 

Question About COVID-19?   
We hope the following resources may be helpful to you: 

https://www.cdc.gov/coronavirus/2019-ncov/about/index.html 
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public 
https://www.who.int/news-room/q-a-detail/q-a-coronaviruses 
https://www.scdhec.gov/news-releases/south-carolina-announces-latest-covid-19-update-may-3-2020
https://www.visitmyrtlebeach.com/plan/visitor-resources/healthy-travel-information/